The following terms and conditions apply to all purchases made from this website. Please read them carefully before you submit an order to us. These terms and conditions explain who we are, how we will provide products to you, what to do if there is a problem, and other important information. and you may wish to print a copy for future reference. Use of this website by you, and purchase of any goods from us, is conditional upon your acceptance of these terms and conditions.
These terms and conditions may be changed at any time without the need to let you know. It is therefore your responsibility to check periodically for any changes. Use of our website means you have accepted these terms and conditions. If unacceptable please leave now.
No other terms and conditions shall apply to the sale of our goods.
These terms and conditions and the purchase by you of any goods from us shall be governed in all respects (including formation and interpretation) by English Law and any dispute arising under or in connection with the foregoing shall be determined through the English Courts.
In these terms and conditions “goods” include accessories.
Where goods received by you are faulty, damaged or there is a shortfall then please contact us straight away. Receipt of damaged or faulty goods should be notified to us within 7 days and returned to us within 14 days. Costs of return of damaged or faulty goods will be covered by us. No claim will be accepted outside this time limit. Any re-delivery is subject to the safe return of any faulty or damaged goods or (as appropriate) the provision by you of such proof of a shortfall as we may reasonably require. We will replace or exchange damaged or faulty products at no charge, or alternatively to refund the cost of purchase. Where we accept liability to provide replacement goods we will refund any reasonable postage charges incurred by you in returning any goods.
In the event that accessories purchased from us are damaged or faulty.
All goods are returned to us at your risk.
Other than as set out above we accept no liability in relation to faulty or damaged goods, or any shortfall, on delivery. In no event shall our liability exceed the value of the goods in question.
Throws and Cushions; In the event that accessories purchased from Lucy Marsh Interiors are faulty we will be happy to replace at no charge or alternatively to refund the cost of purchase. Receipt of faulty goods should be notified to Lucy Marsh Interiors within 7 days and returned to Lucy Marsh Interiors within 14 days. Costs of return of faulty goods will be covered by Lucy Marsh Interiors.
Due to the bespoke nature of the cushions we cannot offer refunds, but can offer an exchange or credit note.
Your statutory rights as a consumer are not affected.
Notwithstanding anything set out in these terms and conditions, we will not be liable for any failure or delay in performance of our obligations if it is due to an event beyond our reasonable control, including, without limitation, acts of God, war, industrial dispute, fire, flood, tempest or national emergencies. If so delayed we will be entitled to a reasonable extension of time for performing our obligations. Any dates we specify for the delivery of the goods are only approximate and we shall not be liable for any losses, damages, charges, costs or expenses caused by any delay in delivery of the goods.
These terms and conditions constitute the entire and only agreement between us.
Other than information on our website and information supplied with our goods you acknowledge that you have not relied on any statement, warranty or representation given in relation to our goods (whether given by us or a third party). Nothing in the foregoing shall purport to exclude liability for fraud or deliberate concealment.
Except where we are negligent, we accept no liability for injury or damage caused by the improper use of any goods.
The exclusions and limitations set out in these terms and conditions do not affect (and are subject to) those of your statutory rights as a consumer which cannot be excluded by Law. For example, under current legislation, liability for fraud or injury/damage caused by our negligence cannot be excluded.
Only you and we shall be entitled to enforce these website terms. No third party shall be entitled to enforce any of these website terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Only you and we shall be entitled to enforce these website terms. No third party shall be entitled to enforce any of these website terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
If you have any queries regarding your purchase of goods from the Lucy Marsh Interiors website you can contact info@lucymarshinteriors.com.
We will endeavour to answer all concerns within 24 hours.